2026 Update

I will be out of the office during the first week of January to update all current clients’ insurance information in my system. When I return on January 12th, I will begin a new alternating-week schedule for the remainder of 2026. My daytime office hours will be adjusted to 10:00am–1:30pm ET, with Minecraft groups continuing in the evenings.

I have also updated my insurance participation. I have discontinued my contract with IBX due to ongoing claim issues and difficulty accessing support. I remain in network with United Healthcare, Aetna, and Highmark BCBS. My Highmark contract allows me to submit claims for BCBS PPO plans, depending on each state’s specific coverage rules.

I am currently in the process of credentialing with Cigna and Ambetter. However, please note that while some United Healthcare plans may list me as in network, certain plans require all claims to be faxed. Due to the administrative burden this creates, I am unable to accept UHC plans that require faxed submissions.

Before booking: please check your insurance portal or call your customer service representative to confirm that your behavioral health benefits are administered by the same company as your medical benefits—and that I am in network with your behavioral health provider. Some insurance carriers outsource behavioral health services to a separate company, which may change your coverage.

If the back of your card lists Teledoc, this means you must see a behavioral health provider exclusively through the Teledoc platform. Your behavioral health benefits must also include telehealth coverage for our virtual sessions to be eligible for reimbursement.

Most insurance plans reset on January 1st, 2026. Any cost estimates or coverage details you receive before 12/31/2025 may change once your new plan year begins. Deductibles, copays, coinsurance, and plan rules may all shift under renewed coverage.

If you would like help reviewing your Explanation of Benefits (EOB), you are welcome to reach out. Please do not rely on zocdoc, they do not check benefits. They match information that you've input with information from my profile only and use that to indicate 'in network'

For reference:

  • I am not in network with Medicare, Medicaid, or Medicare Advantage plans.
  • I am unable to process claims for clients who have both primary and secondary insurance.
  • I am out of network for all Marketplace (Obamacare) plans, which require separate credentialing that I have not completed.

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Rates:

Insurance & Eligibility

I am in-network with United Healthcare, Aetna, Highmark, and select Blue Cross Blue Shield commercial plans. When scheduling through Zocdoc, you can indicate your insurance, but benefits are not verified during scheduling.

I am not in-network with Marketplace plans or Medicaid plans.

Please note: If you have primary and secondary insurance, most of these plans require an in-person first session, which I do not offer at this time.

If you would like me to confirm eligibility before your first session, please email: vprisco@victoriaprisco.net

Include:

  • A photo of the front and back of your insurance card
  • Primary account holder’s full name
  • Date of birth
  • Address

Office Hours:

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